A division is a customer-defined organizational unit that may consist of one or more departments.  Administrative users that have the Manage Division permission are able to create divisions for companies that are division-enabled.

1.     Select Records Management | Administration | Manage Organizations.  The Manage Organizations screen opens. 

2.   Select a division-enabled customer.  The screen updates to display records management data and links for the customer that you selected.

3.      From within the division section of the screen, click the Create New link .  The Create Division screen opens.

4.      Enter a Division ID and a Division Name.  The Division ID can be up 12 alphanumeric characters; the Division Name can be up to 35 alphanumeric characters and can include special characters.

5.      Click Save & Close, or click Save & Add Department.  The division you created is displayed on screen.